Customer Service Ploy to See Who Blinks First

January 21, 2015

Customer service is a mystery to me. Every living soul encounters customer service at some point in their life. So if we are all familiar with the theory, why is it so hard to receive good service? I’m convinced the strategy behind customer service is to see who blinks first. Yes, there IS such a […]

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Silencing the Inner Nag

January 1, 2015

We all have one. The Inner Nag. That voice inside that always has something to say. Some of us are better at ignoring the Inner Nag than others. I’d venture to say some of us are unaware of the existence of the droning drivel. Recently, I silenced the Inner Nag. The reprieve has been lovely. The Inner […]

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A Chillin’ State of Mind

December 12, 2014

Getting older has its benefits. How often have you read that sentiment? But it’s true. You learn (or at least I have) not to sweat the small stuff. I call it my chillin’ state of mind. Chillin’ Out Am I always successful at chillin’? Of course not. Deadlines loom Workloads bloat Worries creep in However, I’ve found as […]

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Thanksgiving Thanks Continues

November 27, 2014

My Thanksgiving thanks was inspired by my good friend and writer buddy, Anne Wayman. I loved Anne’s idea of an annual list of what we are thankful for. As we celebrate Thanksgiving here in the United States, I share my 2014 Thanksgiving Thanks list. I warn you, the list is a typical example of my strange, wandering mind. To […]

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November News

November 6, 2014

Can you believe we are in November? This time of the year, I reflect on where I’ve been and where I’m going − both professionally and personally. I  have not been very good about sharing news. I have a whole category for News and you can hear crickets chirping when you open it up. At least I […]

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Halloween Creative Copy Style

October 30, 2014

Ah, Halloween. My favorite holiday. Why not combine Halloween with my favorite word prompt site, Creative Copy Challenge? The following is what you get. I hope you enjoy. Bu-wa-ha-ha. Halloween Creative Copy Challenge #359 The challenge words are in bold. ================ The earth gaped in silent horror as the crew began to excavate the remains. An […]

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Halloween Nightmares for Pets

October 24, 2014

If you know me, you know I love Halloween. I have no shame and have worn all kinds of costumes. Like a million years ago when my 6 foot 5 boyfriend dressed as the Frito Bandito and I was a bag of Fritos. Or the year I attended an executive meeting in full Grim Reaper […]

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Creative Copy Catch-up

October 10, 2014

Too much work and too little time has kept me away from my beloved writing prompt site, Creative Copy Challenge. So, it’s Creative Copy Catch-up time. The following are my latest submissions – From the most current And going backwards Definitely short – and maybe not so sweet Hey, it’s almost Halloween The challenge words are in […]

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When Pink and Orange Go Together

October 3, 2014

What do you think of when you hear pink and orange? I bet for most of you, you don’t automatically think fashion statement. While I have seen clothes that combine pink and orange, it’s not a look I appreciate. Except sometimes. Pink and Orange Together I love, love, love Halloween. Always have. It’s the one time […]

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What Marketers Could Learn By Living With a 91-Year-Old

September 25, 2014

Marketers invest in all kinds of analytical tools. They split-test Collect surveys And conduct feedback groups If marketers want a cornucopia of marketing ideas, I have a simple suggestion. Live with a 91-year-old. Marketer’s Paradise I should tell you right off, my Mom is not your typical 91-year-old. Her memory is what mine used to be […]

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