Miller Musings

The Internet is Not So Smart After All

July 16, 2014

We’ve all been there. That creepy place on the internet where images pop up from our recent online searches. Even creepier is when those images sneak into your email sidebar. We know Big Brother is watching but do you have to visually remind us? Every. Single. Time. As smart as the internet is, there is […]

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Days of Remembrance

June 12, 2014

I remember the first Father’s Day after my dad passed. My mom and I were in a card shop a few weeks before. A wave of grief hit me with the impact of a tsunami. I would no longer be purchasing a Father’s Day card for my dad. I could not hold back the tears. Days […]

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Guru Follower’s Aha Moment

May 22, 2014

Recently, at my business writing site, I shared some overused business words. One that did not make the list but should have is Guru. Social media is a breeding ground for gurus. Typically, self-professed. Consider the attached SlideShare presentation my personal Public Service Announcement. I wrote it for freelancers (of any kind) but it applies if […]

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Customer Service Barriers Are So Dumb

May 1, 2014

Ah, customer service. The elusive, frustrating, and often missing element of our lives. At times it feels like organizations do everything within their power to put barriers in the way of customer service. Why is that? Customer Service Barriers A recent experience was like a race through the latest video game. The mission was to reach the reward […]

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Creativity Set Free

April 23, 2014

I marvel at the creativity of a child. Observe children when they are young. Before technology Before someone says No Creativity takes hold as they explore the world around them. Dirt rains down from their own private sky. Fingers and toes become soldiers of fortune. Children create magic out of nothing. Why do we as adults try so […]

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Waiting for the Other Egg to Drop

April 18, 2014

On this Good Friday before Easter, my mind turns to eggs. Not the commercialized Easter eggs Robin’s eggs As in the robin and its nest outside my office window It seems she’s been sitting awhile in that nest. Where are the babies? My writer’s curiosity got the better of me. So I did what every […]

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The Wacky World of Spam

March 14, 2014

Spam. I remember a time when the only image that came to mind was one of canned pseudo-meat. One that reminded me of dog or cat food. Then I began blogging. Spam: The Not So Canned Kind For the most part, spam is a nagging nuisance hung up in my spam filter. Like its food […]

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Silencing the Voices

February 27, 2014

The voices stream endlessly as we struggle through our day. It is a wonder we are able to think or sleep through the constant chatter. What if we could silence the voices? Would we want to? Silencing the Voices: A Stroke of Insight Recently, I read an article about Dr. Jill Bolte Taylor, an American […]

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The Hunt for Customer Service

February 20, 2014

Do you know the one factor that makes the difference in customer service? No, it’s not ~ the fastest delivery the best product or the best deal All of those are great, but the difference is one elusive element. The human touch. Customer Service Made Simple Think about it. Have you ever had an order […]

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A New Appreciation of Valentine’s Day

February 13, 2014

I have never been a huge fan of Valentine’s Day. Too commercial Too often single Too little of a sweet tooth There was one Valentine’s Day that spoke of love as it was meant to be. Whispered Promises Valentine’s Day was on a Wednesday in 2007. The days leading up to it were very difficult […]

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