The voices stream endlessly as we struggle through our day. It is a wonder we are able to think or sleep through the constant chatter. What if we could silence the voices? Would we want to? Silencing the Voices: A Stroke of Insight Recently, I read an article about Dr. Jill Bolte Taylor, an American […]

Do you know the one factor that makes the difference in customer service? No, it’s not ~ the fastest delivery the best product or the best deal All of those are great, but the difference is one elusive element. The human touch. Customer Service Made Simple Think about it. Have you ever had an order […]

I have never been a huge fan of Valentine’s Day. There was one Valentine’s Day that spoke of love as it was meant to be. Whispered Promises Valentine’s Day was on a Wednesday in 2007. The days leading up to it were very difficult for my family. My dad was dying. My sisters and brothers […]