miller|cathy

a baby boomer's second life

What Do You Make Time For?

April 26, 2012 By Cathy Miller 16 Comments

  Some call it work-life balance. Others simply call it priorities. Whatever your term, there are fundamental moments we should grab as our own. What do you make time for? What makes you smile? What do you miss when you don’t have it? What defines your happiness? Here are my Top Five. #1 – Family […]

Filed Under: Miller Musings

Who Knew Customer Service Was Another DIY Task?

April 11, 2012 By Cathy Miller 27 Comments

It seems to be the new kind of customer service. Click on the Help tab Search for your answer Click No this was not helpful Then you’re left hanging with no answers Welcome to today’s customer service. Our DIY World We live in a Do-It-Yourself (DIY) world. Furniture has to be assembled Purchasing software means […]

Filed Under: Miller Musings, On Business

Excellence Indulged Here

April 3, 2012 By Cathy Miller 10 Comments

  A while back I applied for a writing assignment with a well-know writer creating a new company. I didn’t get the gig. But, I loved his approach to screening candidates. He asked us to explain why we thought we were excellent writers. I never really thought about it It sounds so egotistical But, if you don’t […]

Filed Under: Miller Musings

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