Which is worse? Bad customer service or no customer service? At least with no customer service, you are not assaulted with even more reasons to explode. You simply fume as you once more search for help or abandon the idea. I have a theory that certain customer service models are designed to wear you out. […]
Year-End News and Musings
Can you believe it’s time for a year-end anything? No matter how I try, this time of the year sneaks up on me. From the moment I return from another 3-Day Walk for the Cure to the end of the year, life is one big blur. So I take a deep breath and see what’s […]
Thanksgiving Thanks for 2015
How did we arrive at Thanksgiving so quickly? As in past years, I borrow this tradition from my good friend and writer buddy, Anne Wayman. As we celebrate Thanksgiving here in the United States, I share my 2015 Thanksgiving Thanks list. Pardon my stream of consciousness list. It’s how my mind rolls. I could go on and […]