miller|cathy

a baby boomer's second life

Requests for Guest Posts Borrow Spammy Tactic

March 19, 2015 By Cathy Miller 6 Comments

Guest posts have become a blog owner’s spam. In its purest form, guest posts are great. Bloggers share ideas We expand our reach Blogs are kept fresh Then certain bloggers discovered it was a great way to perpetuate their spammy links. Blog owners’ inboxes groaned under the weight of requests from strangers to include a guest post […]

Filed Under: Miller Musings, On Business

A Pollyanna View of Disruptive Technology

March 3, 2015 By Cathy Miller 4 Comments

I had not heard the term disruptive technology. Please tell me I am not alone. My image upon hearing the term is far from its true meaning. I imagined technology revolting and taking over in HAL-like fashion. Disruptive technology is unprecedented advancement in technology. It transforms life and creates new markets from traditional markets. That doesn’t sound very HAL-like […]

Filed Under: Miller Musings

Customer Service Ploy to See Who Blinks First

January 21, 2015 By Cathy Miller 15 Comments

Customer service is a mystery to me. Every living soul encounters customer service at some point in their life. So if we are all familiar with the theory, why is it so hard to receive good service? I’m convinced the strategy behind customer service is to see who blinks first. Yes, there IS such a […]

Filed Under: Miller Musings

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