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A Pollyanna View of Disruptive Technology

March 3, 2015 By Cathy Miller 4 Comments

Hal's eye close up isolated on black backgroundI had not heard the term disruptive technology. Please tell me I am not alone.

My image upon hearing the term is far from its true meaning.

I imagined technology revolting and taking over in HAL-like fashion.

Disruptive technology is unprecedented advancement in technology.

It transforms life and creates new markets from traditional markets.

  • That doesn’t sound very HAL-like
  • Then again, who knows what HAL would have done had he/it succeeded

This self-professed Pollyanna word nerd finds the term extremely negative.

  • Is that what change is?
  • Disruptive?

I suppose it is but I prefer alternative descriptions.

  • Transforming
  • Progressive
  • Enlightening

I would have said innovative until the world beat that word to death.

Perhaps that’s the problem. We’ve run out of words and disruptive was a leftover.

The same people who transformed notoriety from being known for all the wrong reasons to meaning “famous” probably had a hand in the disruptive label.

Disruptive Technology?

We can blame…er…credit Harvard Business School professor Clayton M. Christensen for the term.

His 1997 best-selling book, “The Innovator’s Dilemma,” classifies new technology into two categories – sustaining and disruptive.

Sustaining technology is life support for existing technology. It keeps the technology alive with small, cumulative changes.

Disruptive technology rocks the boat. It is the rebel with a cause. A revolutionary. I guess that’s a more positive spin.

Who am I to argue with a Harvard professor? Especially one called the World’s Top Management Thinker.

Want some examples of so-called disruptive technology?

  • The personal computer knocked out the typewriter
  • Cell phones took a stab at Ma Bell
  • Smartphones are kicking cell phones to the curb

From the perspective of the replaced technology, I suppose that is disruptive.

One person’s disruption is another person’s advancement.

This Pollyanna still prefers a more positive spin on change.

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Filed Under: Miller Musings

Comments

  1. Anne Wayman says

    March 4, 2015 at 8:40 am

    Hmmm… I’ve been aware of the term for a couple of years and I like it. I remember when I first managed to get html, the programming language of the web, to display my name on the screen… that took most of the day you understand. As I looked at my name I realized the web was another and a new publishing medium… disruptive for sure, altho’ that term wasn’t used them.

    I think I see disruption as a neutral word that can be positive, negative or anything in between.

    The printing press and the airplane and cars, have all been disruptive.

    Reply
    • Cathy Miller says

      March 4, 2015 at 10:35 am

      Isn’t it interesting how certain words have a different impact on each of us? I agree that disruptive can be positive, negative or anything in between but for me, my knee-jerk is negative. 😉

      Thanks for a different perspective, Anne.

      Reply
  2. Lori says

    March 5, 2015 at 10:00 am

    Cathy, I’ve heard the term “disruptive” being attached to all sorts of positive events. And yes, my brain still registers “bad thing” when I hear the word. “Disruptive event in the market that spurs growth.” Huh?

    It may take a while for our heads to wrap around that kind of gear shift. Or not. Could be the term is just the fad-of-the-day variety and will die out quickly. I hope so. It could take the “paradigm shift” right along with it.

    Reply
    • Cathy Miller says

      March 5, 2015 at 10:09 am

      Well, I guess it’s been around since my research unearthed Professor Christensen’s 1997 book that coined the phrase. I guess since I don’t typically travel in the Harvard world, I missed that one. 😉

      P.S. I HATE paradigm shift. I didn’t even like it the 1st time I heard it. 😉 Different strokes for different folks, I guess. 🙂 Thanks, Lori.

      Reply

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